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Scan123 Help And Quick Start   For more detailed help, please login.

 

Navigation | Cabinets | Search | Reminders | Bookmarks | Reports | User Settings | How-To Videos | LiveHelp

 

At any point in Scan123 you see this: Click on it and a little 'help' flyout will assist you. Try it!

 

Scan123 How-to video series

Scan123 quick start tutorial

We want to show you how easy it is to use Scan123!

Downloading and using LiveHelp tutorial

If you are having trouble getting and starting the LiveHelp client, this will go indepth and show you what to expect.

Software setup

Fujitsu Driver Install Via Web Download

This video shows you how to get your driver from the web if you can't find your install disc. The 'fi' series drivers can be found here:

Part 1 - Downloading and Installing The Scan123v2 Client

This is part 1 of an example of how easy it is to get the software from app.scan123.com and install it. Snap!

Part 2 - Downloading and Installing The Scan123v2 Client

This is part 2 of an example of how easy it is to get the software from app.scan123.com and install and test it.

Scanners

Recommended scanners

This is not a video, but you need to know about what we recommend and why.

How to replace a Fujitsu 6110, 6130 pick roller

A Scan123 Specialist shows you how easy it is to replace the pick roller.

How to replace a Fujitsu 6110, 6130 pad assembly

A Scan123 Specialist shows you how easy it is to replace the pad assembly.

Reseting Page Counters for Fujitsu 'fi' series Scanners

How to reset Page Counters for Fujitsu 'fi' series Scanners.

Cleaning Fujitsu Scanners

Please note this is not a video about any specific Fujitsu scanner. It merely shows you how to (in a general way) clean rollers, lenses, and pads.

Blog Post - Cleaning Fujitsu Scanners

Your Fujitsu scanner might be a different model, but it should be similar in may respects. It's really a simple concept that you need to understand. Imagine that you wear glasses (if you don't). Your glasses need to be cleaned daily of smudges and dust to see properly.

Searches

How to use 'Quick Search' in Scan123 Cabinets

This is a quick video tutorial showing you how to use 'Quick Search' in Scan123 Cabinets.

'Detailed Search' inside a cabinet

How to use the 'Detailed Search' inside a cabinet.

How to do an advanced search for a file or folder

How to use the 'Advanced Search' for a cabinet. Also see the 'Detailed search' and 'Quick search' videos.

Admin

***It's important to note that your new Scan123 users for your company have been sent an email invitation already, (by you) to log into app.Scan123.com for the first time. Often we run into new Scan123 users that are unable to get the email invitation allowing them to log into the web portion of Scan123 and complete the new user setup. Frequently an email can end up in their spam filter for the first time. That's the number one problem we have with getting new users started, but it's easy to fix. As your company admin you'll be responsible to let all of your new users know they might need to check their spam box for the invite if they don't get it in their inbox. The following link is a short video on how to check a Gmail and a Hotmail spam folder in web-based accounts. Any other web-based emails accounts will be similar.

How to reset your Scan123 v2 password

We get so many support tickets and phone calls asking how to do this, we thought it was a good idea to do a 'How To' video. Read this post to find out why it's important to use a strong password.

Part 1 New Company Setup

How to set up your new users for Scan123. This is part 1 of a 2 part series.

Part 2 New Company Setup

How to set up your new user's cabinets for Scan123. This is part 2 in the series.

How to import metadata into a cabinet

How to import data for a 'metadata' type cabinet. It's easy!

Scanning Into Multiple Companies

This video explains how you can use the Scan123 client to scan into multiple companies such as a dealer group, and keep it all organized.

Moving Files And Folders via the Scan123 web portal

Hello and welcome to this video tutorial on how to properly move files and folders via the Scan123 web portal. I'm logged in to app.scan123.com and I'll open my 'Car Deals' cabinet for this demonstration.

Reports

My activity report

How to use the 'My Recent Activity' report. This report is provided for you so that you can check your work for scan quality, accuracy and productivity.

All activity report

How to use the 'All Activity' report. This report is provided for you so that you can check yours, and your coworkers work for scan quality, accuracy and productivity.

Average file size report

How to use the 'Average file size' report. This report was designed to help you keep track of you company's average file size on a monthly and annual basis.

File count report

How to use the 'File count' report. This report was designed to help you keep track of you company's file count on a monthly and annual basis.

Manual uploads report

How to use the 'Manual uploads' report. This report was designed to help you to keep track of your company's manual uploads on a monthly and annual basis.

How to use the sequence report

How to use the Sequence Report. Your company may or may not have a use for this report. This is a very specialized report that some of our customers use.

Activity by user - by scanner reports

How to use the 'Activity By User' and 'Activity By Scanner' reports. These reports are provided for you so that you can check your user's work primarily.

Standard scanned pages report

How to use the 'Standard scanned pages' report. This report was designed to help you keep track of you company's standard scanned pages volume on a monthly basis.

 

For more detailed help, please login.

There is a great deal more help and information about the administration of your companies' Scan123 account. To access more detailed help, please login.